Returns & Exchanges

At unveiled, we want you to be thrilled with your purchase; however, we understand that you may wish to return or exchange your items. We are more than happy to assist with any request. Please email our customer support team for any enquiries.

How long do I have to return my order?

You have 30 days from the date your unveiled order is delivered to return any unwanted items.

To be eligible for a full refund, returned items must be unworn, unused, and in the same condition as when you received them, including all original packaging. If an item is returned damaged, worn, or in an unsuitable condition, we will not be able to process your refund. All returns are thoroughly inspected upon arrival.

How can I initiate a return?

Please email us at support@unveiledfaith.co to initiate a return, and a member of the team will happily assist.

How can I initiate an exchange?

Please email us at support@unveiledfaith.co to initiate an exchange, and a member of the team will happily assist. For exchanges, items must be unworn, unused, and in the same condition as when you received them, including all original packaging. At our discretion, we may also offer you the option to keep your original product and purchase your new item at a discounted rate. Please email for more information.

Do you offer free returns?

At this time, we are unable to provide free return labels. Returned orders remain your responsibility until they reach our facility, so we highly recommend obtaining proof of postage from your chosen courier to ensure your return is tracked and traceable.

When will I receive my refund?

The timing of your refund depends on how long it takes for your returned items to reach us and be processed by our team.

We only issue refunds to the original payment method used at the time of purchase. Once our team has processed your return, you’ll receive an email notification. Please allow up to 14 days for the refund to appear in your account, although it often happens sooner.

Can I combine multiple returns?

No, each return must be registered and sent separately. Combining multiple returns in a single package can delay the processing of your refund, so please ensure each return is packaged individually.

Remember to keep proof of postage for each return.

If your return is lost in transit and you cannot provide proof of postage, we will not be able to process your refund. However, if you can provide a valid tracking number or postage receipt, we will offer store credit for your return.

Please note: All postage costs are non-refundable.