FAQs
NEED HELP?
FREQUENTLY ASKED QUESTIONS
Can I wear this in the sea or the shower?
Yes. Our jewelry is water-resistant, sweatproof, and safe to wear in the sea or water. It's also scratch-resistant and built to handle everyday life without losing its shine.
Will this tarnish or irritate my skin?
No. Our pieces are tarnish-resistant and hypoallergenic, designed to keep their shine and stay comfortable on your skin.
How do I clean my jewellery?
Our jewelry is waterproof, so showering or swimming is fine. We still suggest keeping pieces away from long exposure to moisture and any chemicals. Poor wearing habits can damage any jewelry.
If it looks smudged or dirty, wipe it with a soft microfiber cloth dipped in lukewarm soapy water. Rinse lightly if needed, then let it air dry for a few minutes.
Are the Crown of Thorn pendants sharp? Will they hurt if I press on it?
The Crown of Thorns is one of our most popular and loved pendants! Although the Crown of Thorns appears to have sharp edges, it does not hurt if pressed upon your body or skin and sits very comfortably.
Do you provide a warranty?
Every piece includes a lifetime warranty. Should it fade or tarnish, we will exchange it at no cost. Please note this does not apply to damage from wear and tear or improper care
Do you offer returns or exchanges?
Yes. We offer a 30-day, no-hassle return policy. If you're not 100% happy with your piece, you can return or exchange it with ease.
How long does shipping take?
- USA 🇺🇸 8-12 Days
- UK 🇬🇧 4-7 Days
- AUS 🇦🇺 4-8 Days
- EU 🇪🇺 6-12 Days
- CA 🇨🇦 8-10 Days
- Rest of the World 🌍 8-21 Days
All orders are shipped within 36 hours from our warehouse.